Rules for Using Your JOLIBET Account and Online Gaming Services

1. Agreeing to the Terms

When you visit or use JOLIBET through a web browser or supported Android or iOS access, you confirm that you have reviewed these Terms and Conditions and agree to follow them. These terms set out the main conditions for using your account, accessing games, managing your PHP wallet, and taking part in available betting or promotional activities.

You may use only an account registered in your own name. Account sharing, lending your login details, or allowing another person to use your account is not permitted. Keep your password and verification codes private, and use your own mobile number and matching payment details when completing account or wallet transactions.

These terms cover the available JOLIBET services, including account access, the Game Lobby, sports betting, casino and live game areas, promotions, payments, withdrawals, and mobile access. Using any part of the platform means that you agree to the terms that apply to that feature, including any current promotion rules shown before you participate.

2. Eligibility and Age Requirement

JOLIBET is available only to adults aged 21 and above. You must meet this minimum age before registering, depositing, betting, or playing any game. The 21+ requirement applies to every member using the platform in the Philippines.

When you create an account, you confirm that:

• You are 21 years of age or older.
• You are a resident of, or are accessing the platform from, the Philippines and are permitted to use online gaming services under the rules that apply to you.
• You are not using the platform for, or on behalf of, a person below the age of 21.
• You are not currently subject to self-exclusion, a legal restriction, or another limitation that prevents you from participating in online betting or gaming.
• You are choosing to use JOLIBET voluntarily for personal entertainment and will take part responsibly within a budget you can afford to lose.

JOLIBET may ask you to provide age or identity documents when required for account security, payment processing, compliance, or withdrawal review. If an account is found to belong to someone below 21, access may be suspended while the account and activity are reviewed. Any balance or transaction will be handled according to applicable procedures and the relevant platform rules. If you believe a person below 21 is attempting to access JOLIBET, contact customer support through the available support channel without delay. [email protected].

3. Account Registration

Access to JOLIBET’s complete features requires a verified member account. When signing up, you must submit personal details that are truthful, accurate, and complete. False, misleading, or missing information may breach these Terms and Conditions and could lead to your account being suspended or closed.

Only one JOLIBET account is allowed per person. Creating or maintaining duplicate accounts is not permitted. If we identify multiple accounts belonging to the same individual, JOLIBET may close all related accounts and review the transactions connected to them.

You are responsible for keeping your account credentials secure. Use a strong, unique password and never share your login details with anyone else. JOLIBET will not be responsible for losses or damage caused by unauthorised account access when reasonable steps were not taken to protect your credentials.

If you believe that someone has accessed your account without permission, contact JOLIBET Support [email protected] as soon as you can. After receiving your report, JOLIBET will take reasonable steps to review the matter and help secure the account.

4. Deposits and Withdrawals

JOLIBET deposits must be completed through the payment options shown on the platform when you make the transaction. The payment source must be registered in your own name. Payments made through another person’s account or payment method are not allowed.

Withdrawal requests are handled under the procedures applicable when the request is submitted. The completion time can differ based on the selected payment method and the verification status of your account. JOLIBET does not promise a fixed processing period, so allow a reasonable amount of time for the funds to be completed.

Before approving a withdrawal, JOLIBET may require identity and payment verification. These checks are standard safeguards designed to protect members and maintain the integrity of the platform. Completing any requested verification promptly can help reduce avoidable delays.

Money added to your JOLIBET account is intended for betting and gaming activity on the platform. Deposits are not investments and do not earn interest. Only deposit an amount you can comfortably afford to use for entertainment, and take part responsibly as an adult aged 21 or above.

5. Betting and Gaming Rules

Every betting or gaming activity on JOLIBET is governed by the specific rules for the relevant market, game, or event. These rules appear in the applicable section of the platform and are treated as part of these Terms and Conditions.

The following principles apply across JOLIBET betting and gaming activities:

• Sports betting and casino-style games are based on chance. Results are random and no outcome is fixed, assured, or guaranteed.
• After you confirm a bet, it is normally final and cannot be cancelled or changed. An amendment may only be possible where the applicable market rules expressly allow it.
• JOLIBET may cancel or void a wager entered with an obvious error, incorrect odds, or a confirmed platform or system fault. Any resolution will follow the applicable rules and account review.
• Members must not use glitches, errors, or technical weaknesses to gain an unfair financial advantage. JOLIBET may void winnings linked to this type of misuse and may take further action under these terms.
• Collusion, match-fixing, fraud, and other dishonest activity are not allowed. A breach may lead to immediate account suspension or closure, forfeiture of related funds, and referral to the appropriate authorities where required.

JOLIBET does not promise winnings, profits, or any particular result from betting or gaming. All platform activity is provided for entertainment, and members accept that every wager carries a risk of loss.

6. Responsible Gaming

JOLIBET supports responsible participation for registered members aged 21 and above. Account tools such as deposit limits, session reminders, and self-exclusion can help members manage their activity and are available through the relevant account settings.

Members are encouraged to follow these safer gaming practices:

• Decide on a reasonable entertainment budget before starting a session, then do not exceed it.
• Do not chase losses. Once your session budget has been used, stop playing and take time away from the platform.
• Take regular breaks and use session reminders to keep track of the time you spend active.
• Never use money set aside for rent, food, utilities, bills, or other essential needs for betting or gaming.
• Reach out for support if your activity is creating stress, financial concerns, or difficulties in your personal relationships.

If you are finding it hard to control your activity on JOLIBET, activate the self-exclusion option in your account settings or contact JOLIBET support for assistance. [email protected]For more information about responsible gaming tools and available support resources in the Philippines, please review the responsible gaming guidance provided by JOLIBET. Responsible Gaming JOLIBET platform activity is for adults aged 21 and above only.

7. Prohibited Conduct

The conduct below is prohibited on JOLIBET. Any breach may result in immediate account suspension or closure, cancellation of affected activity, and the forfeiture of funds where permitted by the applicable rules.

• You must not register or use an account if you are under 21 years of age.
• Do not submit information that is false, incomplete, or misleading during registration, identity checks, or account verification.
• Each member may operate only one JOLIBET account unless expressly authorised under the applicable platform rules.
• Automated tools, bots, scripts, and other software designed to interact with or manipulate the platform are not permitted.
• Members must not interfere with or attempt to manipulate betting markets, game results, account systems, or other platform functions.
• The platform must not be used for unlawful activities, including fraud, money laundering, or any other prohibited financial conduct.
• Keep your login details private. You must not share your account credentials or let another person access or use your JOLIBET account.
• Members must not intimidate, threaten, harass, or behave abusively towards platform staff or fellow members.

JOLIBET may review any account linked to suspected prohibited conduct and may take suitable action, including suspending or closing the account and reporting the matter to law enforcement when legally required.

8. Intellectual Property

All materials made available through the JOLIBET platform, including written content, artwork, logos, icons, images, audio, video, software, and related elements, belong to JOLIBET or its content suppliers and are protected by applicable intellectual property laws.

JOLIBET gives members a limited, non-exclusive, non-transferable permission to access and use the platform for personal entertainment only. Unless JOLIBET provides prior written approval, this permission does not allow members to copy, reproduce, distribute, alter, or create derivative works from any platform content.

The JOLIBET name, logo, and related marks belong to the platform operator. Using these marks without authorisation is not permitted.

9. Limitation of Liability

The JOLIBET platform is provided on an “as available” basis. Although we work to keep the service accessible, uninterrupted access is not guaranteed. JOLIBET is not responsible for loss or inconvenience caused by temporary outages, technical problems, scheduled maintenance, or other periods when the platform cannot be accessed.

To the maximum extent allowed by applicable law, JOLIBET will not be responsible for:

• Financial losses connected with betting or gaming activity on the platform.
• Loss of data, profits, or business opportunities resulting from your use of, or inability to use, the platform.
• Indirect, incidental, special, or consequential loss arising from your use of JOLIBET.
• Actions or omissions by third parties connected with your account or activity on the platform.

These Terms and Conditions do not exclude or restrict JOLIBET’s liability for fraud, gross negligence, or any other responsibility that cannot lawfully be excluded or limited.

10. Privacy and Data

JOLIBET collects and processes personal information in line with the JOLIBET Privacy Policy. When you register an account, you agree to the collection and use of your information as explained in that policy. Privacy Policy The Privacy Policy is available on the relevant policy page and is incorporated into these Terms and Conditions.

JOLIBET applies reasonable technical and organisational safeguards to protect member information. However, no online service can promise complete security. Members should also protect their accounts by using strong, unique passwords and avoiding shared or unsecured devices.

JOLIBET does not sell member information to third parties for marketing purposes. For complete information about data handling, retention periods, and your rights, please review the Privacy Policy page.

11. Changes to These Terms

JOLIBET may revise these Terms and Conditions when necessary. Any approved update will appear on this page together with its effective date. If you continue using the platform after the revised terms are posted, this will indicate that you accept the changes.

Please check this page from time to time so you remain aware of the terms that apply to your membership. When an important change affects your member rights or responsibilities, JOLIBET will take reasonable steps to inform registered members through the platform or by email, where valid contact details are available.

If you do not accept a revised provision, stop using the platform and contact support to request the closure of your account. [email protected].

12. Contact Information

For questions about these Terms and Conditions, account concerns, or platform activity, please contact the JOLIBET support team through the available support channels.

[email protected]

Our support team aims to handle enquiries as promptly as possible. For common concerns involving registration, deposits, withdrawals, and responsible gaming tools, the FAQ page FAQ section may offer a faster way to find the information you need.

For matters involving responsible gaming, self-exclusion, or account limits, please review the Responsible Gaming responsible gaming guidance page for further information and support options available to Philippine players.